Shipping Policy

YORA offers reliable and transparent shipping calculated at checkout based on your location and selected delivery method. To ensure our customers receive the best value, all orders over $50 qualify for free shipping automatically at checkout.

Once an order is placed, it is carefully processed, prepared, and dispatched to ensure quality from bottle to arrival. Delivery times may vary depending on region, carrier, and seasonal demand, but tracking details will be provided as soon as your order ships so you can follow it in real time.

If you have any questions regarding shipping timelines, status updates, or delivery concerns, our support team is always available to help.

Return & Exchange Policy

At YORA, we want you to love your fragrance experience. If for any reason you are not completely satisfied, we accept returns or exchanges within 7 days of delivery.

Eligible returns can be refunded to the original payment method or exchanged for another YORA fragrance of equal value. To qualify, items must be returned in their original condition.

To start a return or exchange, simply reach out to our support team with your order details. We’ll guide you through the process and ensure it’s as smooth as possible.

Your satisfaction is part of our craft, and we’re committed to helping you find a scent that truly feels like you.